RETURN AND REFUND POLICY

PAPA'S BARN
2056 Snapping Turtle Rd.
Fayetteville, NC 28312 USA
E-mail 910.483.8408

MAILING ADDRESS:
Papa's Barn
PO BOX 20114
Fayetteville, NC 28312 USA

DATE: 1.21.04


Hello,

Papa's Barn sells quality products at good prices and we know our products. We sell a lot of made-to-order products and we clearly state the estimated production times for these products. If you read something in this page you do not understand, feel free to e-mail me.

Minges Family
Papa's Barn


We sell products manufactured by us and others, so be sure to read this general section and the sections below that contain the product/products you want to purchase.

GENERAL POLICY (covers all products):


POLICY for the following products only:
These products are shipped from Papa's Barn.

All products in this section come with a satisfaction guarantee. Upon receipt of the product and within 31 days thereafter, if you are not happy with the product for any reason, you may request an authorization return code number and a refund.

After the product has been properly returned to Papa's Barn, we will refund the purchase price of the product and any collected sales tax. The refunded amount shall not include any shipping, handling, freight or postal expenses incurred by the customer.

All conditions set forth in the section ( general policy) shall also apply.

We do not take orders for Products in this section if we do not have the product in hand or the materials to make it. If we accept an order on these products , your product should be shipped within two weeks unless otherwise communicated or stated in the web site.


POLICY for the following products only:
These products are not shipped from Papa's Barn,
they are shipped from other factories.

None of the products in this section are produced by us and are made to order. None of the products in this section can be returned and orders can not be canceled or changed, so take your time and make your choice carefully. If you are considering a bed with canopy, pay attention to hanging fixtures. Remember that queen and king size beds are also longer than double size beds. If your bedroom is upstairs and you are considering a queen or king size, pay attention to clearances needed, especially those for a queen size mattress foundation.

If you are not completely sure about the bed or product you want to order, we suggest you come to our store. If this is not possible, we highly recommend that you deal with a local dealer that displays the style of beds or products that interest you.

All conditions set forth in the section ( general policy) shall also apply.

Production times for products in this section are given for each product in the page that contains the product.


ABOUT ORDERING

We use a personal approach with our customers for all made-to-order items which include all Victorian bed and bench replicas. Victorian bed and bench replicas can not be returned and we want to be able to assist you in any way we can before you place an order.

For reasons stated above, we do not offer a mail-order catalog.

Credit card transactions must be completed successfully before an order can be processed and item/items put on production schedule.

We accept American Express, MasterCard and Visa. When paying by check, order processing will be delayed by 15 working days.

Please read the section on MOTOR FREIGHT before you place an order.

Production time on beds is running 5 to 9 weeks.

When you are ready to order you have several options as listed below:

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